LEATHER HIGH-HEELED BOOTS

Shipping cost is £3,95

Free Delivery for orders £80 and over

For shipments to countries outside the European Union, additional customs taxes and fees may be applicable. The responsibility for these charges lies solely with the customer and must be settled at the respective customs office.

Delivery time:

3–10 business days*

Please keep in mind that delivery times are approximations. Delays can occur due to factors like payment authorization, stock availability or holiday season.

Do I have to pay customs fees when ordering from the UK?

For orders shipped to the UK with a value above £135, customs duties, VAT and/or handling fees may apply. These charges are collected by the courier or customs authorities and are outside our control as a brand.

For orders of £135 or less, VAT is usually included at checkout, so customers should not normally be asked to pay import taxes to the courier upon delivery.

You have 30 days from delivery to return or exchange your items.

To request a return or size exchange, visit our Returns Portal. You'll receive a prepaid FedEx label to drop off your parcel at a FedEx point.

• Returns: £3.95 deducted from your refund.
• Size exchanges: Free of charge.
• Faulty items: Free exchange or full refund, including the return fee.

Exchanged items can only be returned for a refund, with return shipping at your own expense. Send them via FedEx to:

Scalpers Returns Warehouse - Calle Herrería 18 41210 Guillena, Seville, Spain

Include the Eco Ticket for your exchange order, available under My Account > Orders.

RETURN CONDITIONS

Items must have their original tags. Personalised or altered items, underwear and socks without their hygiene seal, and used gift cards cannot be returned.

REFUNDS

Returns are processed within 1–3 working days of arrival. Refunds reach the original payment method within 2–5 working days after processing.